What kind of results do you want to achieve in the short term and in the long term? Do you want your results to be a quality system, a process or a practice?
How can you ensure that the results of the quality work support both the studies of the adult learner and the university that delivers the educational services?
When do you need to see the results? Is it totally up to the project or do you need the results at a certain time e.g. because of the annual plans or external audits?
In your context, is it better to organise a one-time project (e.g. an evaluation) or to construct permanent quality management arrangements?
How will you monitor and assess your progress in achieving the results?
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