EXERCISE      

 

Geneva: Although the project had as its main focus the quality of the continuing education provision being offered to prospective ?customers? (individual adults, professionals), it involved some practical objectives to do with the stakeholders within the institution, such as teachers and programme managers, while at the same time pursuing an aim appropriate to the continuing education structure.

 

Lausanne: In view of the growing number and diversity of participants in continuing education courses, it seemed necessary to define the values, concepts and tools which are common to all the stakeholders in continuing education, both to satisfy fully the expectations of the participants and to offer effective tools to the organisers of courses.  The objective of the quality project therefore consists in drawing up and distributing a Quality Charter for continuing education for the benefit of the users on the one hand, and those responsible for running and teaching the courses on the other.

 

London: The diversity of courses, projects and services offered by a department of adult and continuing education involves a wide range of different professional practices and cultures that makes consensus around a single set of quality objectives extremely complex.